Privacy Policy

At SouthHaus LLC, a Delaware Limited Liability Company doing business as SyncMarket.IO (referred to as “SyncMarket” or “Company,” “us” or “we”), we value your privacy. This privacy policy (“Policy”) applies to the use of all our web properties, including this site (collectively the “Site”), describing our privacy practices for the Site, as well as audio, video, imagery, or other content that is generated by us or others on our behalf concerning us or our products or services (any and all of which is “Content”), and of the services that we have created, planned, implemented, or operated (any and all of which are the “Services”), such as apps, plugins, executables, or other software or hardware or other products provided, installed, or operated by or on behalf of SyncMarket. This Policy also applies to how your personal and other information received from you is collected, treated, and used by us.

Please read the information. You agree and acknowledge that this Privacy Policy is designed to be read in connection with the API Terms of Use, and that by accessing or using our Site, Content, and or Services, you agree to be bound by the Site’s terms and conditions, as well as this Privacy Policy. We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and by updating any privacy information on this page.

Your continued use of the Site, Content, and or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy. At the same time, we will not discriminate against you for exercising your rights as mandated or required under applicable local laws and regulations, and our intent is that those mandates and requirements are incorporated herein by reference and control in the event of a conflict between them and this Privacy Policy.

For example, you may exercise certain rights to review information collected about you, delete any or all of it, correct it, and opt out of cookie or other information collection; learn about and opt out of financial incentives offered with certain information collection, which are available to residents of California when browsing or using a device with an IP address that places the device within California (see Californian privacy rights under the CCPA); or similar options and rights legislated in Colorado (see Colorado Privacy Act and CPA Rules), and in Virginia (see Virginia Consumer Data Protection Act Summary and VACode Title 59.1 Chapter 53).

All questions, queries, appeals, and the like about the Privacy Policy or the information collected about you, or compliance with applicable laws and regulations, should be submitted to our main query email address, with the subject header “PRIVACY POLICY” and sufficient detail, including your contact information so that we can work with you to address the particular question, issue, or concern:

Our main query email address is: hi@syncmarket.io

IMPORTANT: By using the Site, Content, or Services available through this Site, you give your consent that all personal data you submit may be processed by us in the manner and for the purposes described below. If you do not agree to these terms and conditions, do not use the Site, Content, or Services.

  • 1. Types of Information We Collect. We collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information. Personally Identifiable Information: This means information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for an account, downloading,or purchasing a product or service, submitting content or posting content, or sending us feedback, we may ask you for certain information about yourself. Examples of PII may include your first and last name, email address, billing address (including ZIP code), IP address, and other identifying information. Aggregate Information: This means information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.
  • 2. How We Collect and Use Information. We do not collect any of your PII unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site, or Content or Services you access through the Site. Examples of when you may be required to provide certain PII are: (a) registering for an account with us or on our Site; (b) entering a contest sponsored by us or a Service Partner (defined below); (c) signing up for special offers from selected third parties; (d) sending us an email message; or (e) submitting a form or transmitting other information by telephone or letter. When processing certain information, we encrypt the transaction, using Secure Socket Layer (SSL) encryption technology, to make it more secure against being stolen, intercepted, or misused. We will primarily use your PII to provide products or services to you. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use PII to deliver information to you and to contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems and enforce our agreements with you, including our API Terms of Use, and this Privacy Policy. We may also collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Site and to gather demographic information.
  • 3. Cookies. Depending on how you use our Site, Content, and or Services, we may store cookies on your computer or device to collect certain Aggregate Information about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file that is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and ZIP code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you. However, we do not store cookies to track your browsing behaviors. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. As a courtesy, we provide links below with instructions on how to alter cookies, and other information collection and sharing with various browsers, and other third party internet service providers. This list is not exhaustive, and you are solely responsible for finding and using the most up to date link address for each. If you modify or cookies and tracking tools or other information collection and tracking, certain features with respect to our Website, Services, and Content may not work, and not all the tracking described in this Policy will stop.
  • 4. Release of Information. We will not sell, trade, or rent your PII to others. We do provide some of our products and services through contractual arrangements made with affiliates, advertisers, other service providers, and other third parties that we work with from time to time (“Service Partners”). A list of our Service Partners can be provided upon request. We and our Service Partners may need to use some of your PII to perform tasks between our respective sites, or to deliver products or services to you. We encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by their own respective privacy policies and is under their control, not ours. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other Sites accessible through this Site, including our advertisers, and our other Service Partners, have their own privacy policies and data collection, use, and disclosure practices. Please consult each Site’s privacy policy. We are not responsible for the policies or practices of our Service Partners or other third parties. Occasionally, we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or for cooperating with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third-party advertisers, but these statistics do not include any PII.
  • 5. Updating and Correcting Information We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this Site. You may also access and correct your personal information and privacy preferences by emailing us at hi@syncmarket.io or writing to us at: Provider/App/Service Current URL Chrome; Firefox; Internet Explorer / Edge; Opera; Safari https://support.microsoft.com/en-us/topic/ d e s c r i p ti o n - o f - c o o k i e s - ad01aa7e-66c9-8ab2-7898- 6652c100999d Flash cookies (not controlled through browser settings – but with a flash media player) com/support/ documentation/en/flashplaye r / h e lp/ settings_ manager07.html Opt out of Google Tracking Analytics https:// tools.google.com/dlpage/gaoptout Digital Advertising Alliance tools to opt out of interest-based advertising https://optout.aboutads.info/ and https:// optout.privacyrights.info Please include your name, mailing address, and email address when you contact us. We encourage you to promptly update your PII if it changes. Also, depending on your location, you may have certain additional rights with respect to your information such as deletion (including the right to have the Company delete your personal information, except information we are required to retain, by contacting us at the address listed above), or we may delete your data if we are instructed to do so by our customers who export your personal information to us, except for information we are required to retain; and withdrawal of consent or object to processing (including, in limited circumstances, the right to ask the Company to stop processing your personal data, by contacting us at the address listed above).
  • 6. User Choices on Collection and Use of Information If you indicated upon registration that you are interested in receiving offers or information from us and our Service Partners, then we may from time to time, send you emails, call you or send you direct mail about products and services that may be of interest to you. We (or agents working on our behalf under confidentiality agreements) are the only ones who will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you change your mind after giving consent to receive these solicitations, you can “opt-out” by accessing your account online and editing your account information to no longer receive such offers and mailings. You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.
  • 7. Security of Your PII t our Site, you can be assured that your PII is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your PII. For example: We work hard to ensure that the data we collect is reliable, accurate, complete, and current. We encrypt all PII, to protect against unauthorized parties viewing such information when it is transmitted to us. The collected information, even if kept indefinitely, is used only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We limit access to PII only to specific employees, contractors, and agents who have a reasonable need for that access. For example, we may provide members of our technical support team with limited access to your account to allow them to troubleshoot problems you may be having with the Site. We also employ numerous physical, electronic, and procedural safeguards to protect your rights in your PII. Our secure servers and our data centers are protected by industry-standard encryption, and our servers reside behind firewalls and employ high-level password protection. Finally, you always have your own secure access to your PII that we have collected and kept in our system, through a password and unique customer ID selected by you. This password is encrypted. We recommend that you safeguard and do not share your password with anyone so that you do not compromise its security, integrity, and privacy. Unfortunately, there is no way to give a 100% guarantee of security for any data transmission over the Internet or through any other communication channel. As a result, while we strive to protect your PII, you acknowledge that: (a) there are features inherent to the Internet and other communication networks which limit our ability to preserve data security, integrity, and privacy in ways that are beyond our control; and (b) the security, integrity, and privacy of information and other data that you exchange with us through this Site or through other communication channels cannot be guaranteed.
  • 8. Third-Party Services If you desire to connect the Site, Content, Services, or your account on the Site with your YouTube channel or page on another third party media platform, please ask us first for permission. If we allow for it, you are consenting to our accessing and reviewing the information that you keep or cast or stream from YouTube or the third party media platform about your channel or page by using APIs (application programming interfaces) available at YouTube or the third party media platform. We may store your channel ID or page address for reference when creating licenses, which will be treated in accordance with this Privacy Policy. By making the connection, you consent to our sharing your channel ID or page address with our content ID licensing partners who facilitate our content ID licensing. If you decide to make such a connection, such as to your YouTube channel, you acknowledge and understand that you will also be subject to other privacy policies from systems that regulate the channel or page and transmissions to them, such as Google’s privacy policy (currently at http://www.google.com/policies/privacy ). When you disconnect or terminate the connection, you will notify us, so that we can know to delete the stored data associated with that YouTube channel or page. You can revoke access to data we collect via YouTube API Services by changing security settings on Google at: https://security.google.com/ settings/security/permissions. The same may be true with other social media platforms if they provide you with security settings that let you do the same, depending on how those platforms are configured by third parties.
  • 9. Miscellaneous You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use, or disclose PII about children. You should also be aware that when PII is voluntarily disclosed (e.g., your name, email address, etc.) in the discussion forums or other public areas on this Site, that information, along with any information disclosed in your communication, can be collected, and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information. Please consult our Site Terms of Use for our Site conduct policies. If you have any questions, concerns, or inquiries about our Privacy Policy, our use of your PII, or our privacy practices, please contact us at hi@syncmarket.io